Help Center

All plans include SSD storage, bandwidth, free SSL certificates, 24/7 support, and automated daily backups. Higher tiers add more resources, CDN, staging environments, and priority support. Check our pricing page for a full comparison.

We offer free migration assistance for Professional and Enterprise plans. Our team can migrate your files, databases, and email. For Starter plans, we provide migration guides and tools. Most migrations complete within 24–48 hours with minimal downtime.

We offer a 99.99% uptime SLA on all plans. If we fail to meet this, you receive service credits. Our infrastructure uses redundant power, cooling, and network paths with automated failover to ensure maximum availability.

Yes. Enterprise-grade DDoS mitigation is included with every plan at no extra cost. Our network absorbs and filters attack traffic before it reaches your servers, keeping your applications available during attacks.

Yes. You can change plans at any time from your dashboard. Upgrades take effect immediately with prorated billing. Downgrades apply at the next billing cycle, and any credit is applied to your account.

We accept Visa, Mastercard, American Express, and PayPal. Enterprise customers can pay by wire transfer or invoice. Annual billing is available with discounts of 20–30% depending on the plan.

Yes. We offer a 30-day money-back guarantee on all plans. If you're not satisfied for any reason, contact us within 30 days for a full refund—no questions asked.

Support is available 24/7 via live chat, email, and phone (Professional and Enterprise). Response times vary by plan: Starter gets email support, Professional gets priority chat and email, Enterprise includes phone and a dedicated account manager.