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Have a question about our hosting plans, need technical support, or want to discuss a custom solution? Our team typically responds within 2 hours during business hours.
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Fill out the form below and we'll get back to you within one business day. For urgent issues, call our 24/7 support line.
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+1 (555) 000-0000Address
123 Tech Boulevard, Suite 100
San Francisco, CA 94105
Quick answers
Support FAQ
Common questions about getting help and support.
What are your support hours?
Our support team is available 24/7 for Professional and Enterprise customers. Starter plan customers receive email support with responses within 24 hours on business days. Phone support is available for Enterprise plans.
How do I get help with a technical issue?
For technical issues, you can reach us via live chat (in your dashboard), email at support@example.com, or by opening a ticket. Include your account ID and a description of the issue for faster resolution.
Do you offer onboarding assistance?
Yes. Professional and Enterprise plans include a free onboarding call with our solutions team. We'll help you migrate, configure your environment, and answer any questions. Enterprise customers also get a dedicated account manager.
Where can I find documentation?
Our comprehensive documentation is available at docs.example.com. You'll find guides for deployment, API reference, best practices, and troubleshooting. We also publish tutorials and how-to articles on our blog.
Prefer to talk?
Schedule a call with our sales team to discuss your needs and find the right plan.